Client : Legal Division of the Jambi City Secretariat | Date : 2025-07-17
The Free Legal Aid Information System is a digital platform developed for the Legal Division of the Jambi City Secretariat as part of an innovative public service initiative in the legal sector. This web-based system provides free legal consultation services to the public in a fast, transparent, and easily accessible manner, supporting the government’s mission to expand access to justice through digital transformation.
Developed using the CodeIgniter framework, the platform features a modern, interactive, and user-friendly interface that allows citizens to easily navigate legal information and services. Through this system, users can access legal aid information, consultation schedules, submission guidelines, and submit complaints or legal assistance requests directly online.
Key features of the system include:
- Interactive dashboard to monitor complaints, case progress, and resolution status in real time.
- Live chat consultation service, enabling users to communicate directly with legal officers for immediate guidance and assistance.
- Complaint management module, allowing structured tracking and handling of all submitted legal cases.
- Public information portal, providing access to consultation schedules, service guidelines, and the latest updates from the Legal Division.
This system enhances the efficiency and transparency of public legal services in Jambi City, ensuring that citizens can obtain legal support without barriers. The Free Legal Aid Information System represents a major step forward in digital governance, empowering communities through technology and promoting equal access to justice for all.